A. Yes, through Pet Care Insurance
A. We service all over Clackamas County, Washington county, and surrounding areas
A. We work with all animals from fish and reptiles to farm animals such as goats and horses
A. we do offer boarding to one family at a time
A. For pet sitting, we do stay overnight. If you don't want overnights, just let us know and we'll accommodate
A. Please contact us to discuss your specific situation and/or needs. We will try our best to work with you so you can utilize our services
A. We charge a small travel fee for services outside a 10 mile radius of 97013
By clicking Book Now you can create a client account. Your account will be in a pending state until approved.
A. There are a few options. 1) reach out to us via email or text. 2) Download the Time To Pet app on your phone and submit a service request there. 3) Go to the Time to Pet URL and submit a service request there.
A. Time to Pet is our CRM system that helps us keep track of all our clients and manage appointments.
A. Meet & Greets are a requirement prior to some services. Typically, it's a 2 step process: Step 1) One of our members will meet with you in your home so we can get to know you and your pets as well as you getting to know us. Step 2) This is a follow up. For sittings this is a few days before the service, we will go over the details of the care for your pets. For walks and drop-ins, the second meet is optional. Typically we will do a second meet for anxious dogs or dogs with behavioral issues
A. We need as much notice as you can give. Preferably at least 24 hour notice, but on occasion we can do same day appointments.
A. We will send an emailed invoice right after the service is finished. By 6pm we will inform you about your unpaid invoice and at 8pm auto payment will process
For pet sitting we will auto charge by 8pm on the first day unless otherwise agreed upon
A. For pet sittings we require at least 48-hour notice. For Dog walks and drop in visits we require at least 24-hour notice.
A. We accept Cash, Venmo, and credit/debit cards through Time To Pet.
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